CMMI for Services: o caminho para a maturidade da engenharia e gestão de serviços

A Strongstep tem no núcleo da sua actividade a implementação de melhoria de processos nas empresas, para que seja possÃvel uma entrega de produtos serviços com custos reduzidos, produtividade aumentada e excelência na qualidade final.
Pedro Gomes fará uma apresentação de uma framework de boas práticas de gestão de serviços que vai profissionalizar a definição e gestão de serviços de qualidade.
AICEP Portugal Global at CESG'10
Professor Doctor Eurico Brilhante Dias will be present at CESG'10 as representative of AICEP Portugal Global Eduardo Rangel, CEO from Rangel Group at CESG'10
Constituted in 1980, the Rangel Group quickly marked position as one of the most active and innovative groups of the sector. Led by Eduardo Rangel, this Group early realized the need of the companies to take strategic decisions related with the search of specialized partners in the management of supplies and physical distribution of their products, concentrating its main attention in the critical aspects of their business. IBM opens at FEUP first CAS in Portugal
IBM and the University of Porto inaugurated on the 27th of April, the first Center of Advanced Studies (CAS) in Portugal, localized in the campus of the Faculty of Engineering (FEUP). The CAS of the IBM in Portugal is the ninth IBM center of inquiry in Europe and the twentieth around the world, oriented for the excellence of the research applied in Service Science, Management and Engineering (SSME). Jorge Pinho de Sousa awarded by MIT Portugal
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Jorge Pinho de Sousa, professor of the Faculty of Engineering of the University of Porto (FEUP) and professor of the Master in Service Engineering and Management (MESG), was awarded with the "MIT-PORTUGAL Education Innovation Awards", by the Program Massachusetts Institute of Technology - Portugal (in the Transports Systems area). Attributed to the professors of the discipline of "Transport Systems Analysis" of the master program in "Complex Transport Infrastructure Systems", the award represents a form of recognition of the excellent performance of the Portuguese professors in the several areas of the MIT Portugal Program.






